What can I do if I lose my hotel ID, username or password

If you lost your access credentials, ask your colleague with admin user-rights to perform the following steps for you. If you are the only person accessing your Base7 account, please contact us so we can reset your credentials for you.

8 STEPS

1 You may ask a colleague with a User clearance of "Admin" or "Root" to go under Settings

2 Click Users

3 Click on your user

4 Here is your login

5 Your colleague can change the password to one you know

6 Confirm the password

7 Click Save

8 Otherwise, you may contact support at [e-mail] and we will happily do it for you.
That's it. You're done!

Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/104920/What-can-I-do-if-I-lose-my-hotel-ID--username-or-password