What can I do if I lose my hotel ID, username or password

If you lost your access credentials, ask your colleague with admin user-rights to perform the following steps for you. If you are the only person accessing your Base7 account, please contact us so we can reset your credentials for you.

8 STEPS

 

1 You may ask a colleague with a User clearance of "Admin" or "Root" to go under Settings

Step 1 image

2 Click Users

Step 2 image

3 Click on your user

Step 3 image

4 Here is your login

Step 4 image

5 Your colleague can change the password to one you know

Step 5 image

6 Confirm the password

Step 6 image

7 Click Save

Step 7 image

8 Otherwise, you may contact support at support@base7booking.com and we will happily do it for you.
That's it. You're done!

Step 8 image

Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/104920/What-can-I-do-if-I-lose-my-hotel-ID--username-or-password

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.