If you lost your access credentials, ask your colleague with admin user-rights to perform the following steps for you. If you are the only person accessing your Base7 account, please contact us so we can reset your credentials for you.
1 You may ask a colleague with a User clearance of "Admin" or "Root" to go under Settings
2 Click Users
3 Click on your user
4 Here is your login
5 Your colleague can change the password to one you know
6 Confirm the password
7 Click Save
8 Otherwise, you may contact support at firstname.lastname@example.org and we will happily do it for you.
That's it. You're done!