How to refund a credit card with the payment gateway (Stripe)?

 

Click on <b>"Calendar"</b>

Click on the reservation for whcih you wish to refund the client

Click on the <b>"Reservation number"</b> to access the reservation details

In the "Payments" section, click <b>here</b> to refund the payment

Click on <b>"Refund"</b>

Under <b>"Amount to Refund"</b> type the amount you wish to refund

Click on <b>"Refund"</b>

Now you can see that the reservation's full amount is yet to be paid.<br><br>That's it. You're done!

On the calendar click on the concerned reservation

Click on the Réservation number

Scroll down and click here to refund a charge

Click on Refund

Select the amount you want to refund and click again on "Refund"

Scroll up and that's it. You're done.Nothing has been charged yet for this reservation

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.