How can I access the Channel Performance Report

Click on "Settings"

Click on "Sources"

You can add your sources here

In the drop down menu you can view your sources and if you need to edit them, simply click on the source and once you have modified it click "Save"

Once you have finished adding all your sources, click on "Settings"

Click on "Channels"

You can create as many channels as you want and each channel will have different sources

To create a new channel click on "Create New Channel"

Under "Channel Source Name" enter the name of the new channel

Under "Commission Rate (%)" type in the commission rate for this channel

Click on "Save"

Now that the channel has been created, click on "Configure" in order to allocate the sources corresponding to this channel

Click on the source that you want to add to the channel

Once you have added all the sources, click on "Add"

Click on "Edit" if you wish to edit the name or commission rate of the channel

Click on "Delete" if you wish to delete the channel

Click on "Statistics"

Click on "Channel Performance"

Click on "Select a Property" if you are a multi-property in order to choose whether you want to see all properties or an individual property

On "Date Range" you can choose the dates for which you wish to see the report

Click on "Select Columns" to view all the columns available and customize the view of the report

Here you can see the various columns you can have. If you wish to make a column visible, simply click on the "column title" and when the letters turn black this means that the column is visible now on the report

Click on "Toggle all Columns" if you wish to make all columns visible

Click on "Default Columns" if you wish to view the default columns which are:- New Reservations- Number of Cancellations- Overnight Stays- Average Room Price per Overnight- Net Revenue- Commission Rate- Real Commission Rate- Overnight Share

Click on "Back" to go back to the Channel Performance Report

Click on "Help" if you want to view in detail what each column is showing

Under "Help" you will find definitions to each column header

Click on "Back"

Click on the "Settings Wheel" to access the channel settings

Here you can add new channels or edit/delete existing ones

Once you have selected which columns you want to view, they will display accordingly by channel

Click on the "channel" you wish to see in more detail

Now you can see the columns you have made visible but also the other columns and their corresponding information

Click on "Export"

You can choose to export "All Columns" or the "Active Columns Only"

Click on "Export"

Check "Save File" and click "OK"

Open the Excel file on your computer, and now you can view the Channel Performance Report in Excel formThat's it. You're done!


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