1 Go to send an email as you would do normally, either from the client profile or, in this case,the reservation profile and click Send
2 Chose your chosen template and click
3 Before clicking send, you can make any changes you like. For example, click Components
4 With your mouse, click and drag Text, then drop it on Insert text here
5 Doubleclick Insert text here
6 Type an additional message
7 Click Send
8 That's it. You're done.