8 STEPS
1 Go to send an email as you would do normally, either from the client profile or, in this case,the reservation profile and click Send
2 Chose your chosen template and click
3 Before clicking send, you can make any changes you like. For example, click Components
4 With your mouse, click and drag Text, then drop it on Insert text here
5 Doubleclick Insert text here
6 Type an additional message
7 Click Send
8 That's it. You're done.
Here's an interactive tutorial for the visual learners
https://www.iorad.com/player/1564595/How-to-edit-the-email-before-sending-it
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